Privacy Policy
1. Information We Collect
We collect only the information necessary to deliver our bespoke estate-level landscaping, design, and maintenance services. This may include:
1.1 Personal & Contact Information
- Name, email address, phone number
- Estate address/location
1.2 Property & Project Details
- Property size, terrain, architectural context
- Design preferences and lifestyle requirements
- Site assessments, plans, and photographs
- Budget and scope considerations (Aligned with the detailed process described in your FAQ.)
1.3 Communication Records
- Consultation notes
- Emails, messages, or calls
- Scheduling and project updates
1.4 Billing Information
Payment details required to process invoices or contracts (Your FAQ references design, installation, and maintenance billing.)
2. How We Use Your Information
We use your information solely to deliver and enhance our high-end landscaping and estate-care services:
- To schedule and conduct consultations
- To develop conceptual and detailed design plans
- To manage and execute installation and construction phases
- To provide ongoing estate maintenance and seasonal services
- To communicate project updates, approvals, and reports
- To manage billing, contracts, and administrative tasks
- To ensure safety, compliance, and proper licensing documentation (Your FAQ confirms that you maintain licensing and insurance.)
4. Data Security
We maintain strong administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Measures include:
- Secure storage of client documents
- Limited internal access on a need-to-know basis
- Encrypted communication methods when appropriate
- Confidential handling of property addresses and estate-level details
We operate with the same discretion expected when servicing private estates and high-net-worth properties.
5. Data Retention
We retain client information only as long as necessary to:
- Provide active services
- Maintain long-term estate maintenance records
- Comply with legal and contractual obligations
- Support warranties or post-installation care (noted in your FAQ)
After this period, information is securely archived or deleted.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold
- Request corrections or updates
- Request deletion where legally permissible
- Limit the use of your information
- Opt out of non-essential communications
To submit a request, contact us via the details below.
8. Children’s Privacy
Our services are not intended for individuals under 18, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational changes or legal requirements. Updated versions will be posted with a revised “Last Updated” date.
10. Contact Us
For privacy concerns, data requests, or policy questions, please contact:
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